Gamerhook Studios ("us", "we" or "our") operates mobile games/applications (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable is limited to:
Public Profile, Public Picture, Public Name, Public Surname are only for registry purposes.Only for our online social mobile games. You can change this information anytime you desire inside the game yourself. We store this data under the Azure PlayFab. You can reach Personal Data Collection Terms of Azure Playfab below:
https://privacy.microsoft.com/en-gb/privacystatement
We are using your personal data for creating your in game profile. We use your name fully and only the first letter of your surname as a nickname: For example: John Doe becomes John D.
We are using your public profile picture on meta/facebook as your avatar in the game.
Through the Playfab, we need this permission/data for providing you game experience playing with your friends. We can only reach this information if your friends have our game already. You can see better documentation about it through Azure Playfab documentation:
People who are playing against you can see your in game profile. If you have placement in the leaderboard it can be visible as well. In game profile is only for demonstration purposes.
You can change all this information that is set to your in game profile. You can do these changes through the game setting section in the lobby.
Our users have full rights to control their personal data in any circumstances. Users can delete their data regarding to their login base with following information below:
If you want to delete your activities for any games of Gamerhook, you can remove your information by following these steps:
You also can delete all your game statistics from the game. If you can not find the delete account button inside the settings in game please reach us out through info@gamerhook.net including your account information.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, unique device identifiers and other diagnostic data.
Gamerhook Studios uses the collected data for various purposes:
We only share and transfer data with our service providers that are Meta, Google, Azure Playfab, Microsoft, Exit Games Service
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Gamerhook Studios will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
To the extent you are subject to the protections of the EU General Data Protection Regulation (GDPR) (typically where we have collected personal data from you in relation to our products and services and you were located in the European Union), you have the following rights pursuant to the GDPR.
- Right of Access. You have the right to know what personal information we maintain about you. You may request that we confirm to you whether or not we store Personal Data about you and that we provide you with a copy of the Personal Data we maintain about you. You may request information about: (a) the purposes of the processing of such personal information; (b) the categories of personal information being processed; (c) the names of the recipients or the categories of recipients to whom the personal information have been or will be disclosed, in particular recipients in third countries or international organisations; (d) if possible, the period we believe we will store the personal information, or the criteria we use to determine that period; (e) the sources of the personal information, if not collected from you; and (f) whether we use automated decision-making, including profiling, and meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.
- Right to Rectify. You may request that we rectify any personal information about you that we maintain that is incorrect. Depending on the purpose for which the data is used, this may also include the right to complete incomplete personal information.
- Right to Erasure (“Right to be Forgotten”). You may request that we erase or suppress personal information as it appears inside the European Union that relates to you where: (a) the information is no longer needed by us; (b) the information is collected with your consent and you withdraw that consent; (c) you have a right to object to our use of the information (as described below under, “Right to Object”); (d) we are not lawfully processing the information; or (e) we are otherwise required by law to delete the information. In certain cases, however, we may retain such information or we may refuse your request, for example, when we review the information for the purpose of defending ourselves, making legal claims or exercising our own rights.
- Right to Restrict Processing. You may request that we restrict our use or processing of personal information about if: the personal information is inaccurate, during the time we investigate your claim; our processing of the personal information was unlawful; we no longer require the personal information; the legal basis for our processing of the personal information was our legitimate interests (and no other legal basis) and you object to this use, during the time that we investigate whether our legitimate interests override your request. However, there may be circumstances in which we are legally entitled to refuse your request.
- Right to Data Portability. You may request that we provide you with personal information about you that we process based on your consent or to fulfil a contract with you or that we process using automated means, in a structured, commonly used and machine-readable format, and to transfer such personal information to another entity you choose (or have us transfer it directly to such entity).
- Right to Object. You may, based on reasons specifically relating to you, object to our processing of personal information about you, when: (i) the information is used for our legitimate interests and our interests in processing the information does not override your interests, rights and freedoms and we do not require use of the data for the establishment, exercise or defence of our legal claims or rights; and (ii) we use the data for direct marketing purposes or profiling for direct marketing purposes.
- Right to Object to Automated Decision Making. You may also request that you not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.
- Right to Withdraw Consent. When we process personal information about you based on your consent (such as by clicking a checkbox adjacent to a statement of consent), you may withdraw your consent and request that we cease using such information for the purpose for which you have your consent, or altogether, depending on the situation.
- Right to Make a Complaint. You may file a complaint regarding our practices with the data protection authority in your place of habitual residence, place or work, or the place of the alleged infringement. For a list of data protection authorities in the European Economic Area, please see here:
You can exercise rights that apply to us by contacting us by email at: info@gamerhook.net.
We may be permitted by law (including the GDPR and local national laws) to refuse or limit the extent to which we comply with your request. We may also require additional information in order to comply with your request, including information needed to locate the information requested or to verify your identity or the legality of your request. To the extent permitted by applicable law, we may charge an appropriate fee to comply with your request.
Please be aware that exercising rights to restrict, object to withdrawing consent for processing of personal information, may lead to a restriction of our ability to provide you with our products and services, in whole or in part.
If you are a resident of California, you may have certain rights with respect to the personal information we collect. Please see our California Privacy Notice for more information about our personal data collection and use practices and your rights under California law.
We do not knowingly collect any identifiable information from children under the age of 16. If you believe that a child has provided us with personally identifiable information without the consent of his or her parent or guardian, please contact us at info@gamerhook.net. If we become aware that a child under age 16 has provided us with personally identifiable information, we will remove it.
You have the right to file complaints with a data protection supervisory authority.
We may update this policy from time to time. We will notify you about significant changes in the way we treat information by sending a notice to the primary email address specified you provided us and by placing a prominent notice on our website, and require your consent if required by law, in light of the nature of the changes.
If you do not agree to be bound by the terms of the new or modified Privacy Policy, you agree to stop using the Services or the application, as applicable. For any questions, comments or concerns about our Privacy Policy or any other issue please contact us at info@gamerhook.net.